PRIVACY POLICY

INTRODUCTION

HLK Services Ltd is committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information when you contact us, use our website or request our services.

INFORMATION WE COLLECT

We may collect and process the following information:

Name, address and contact details (telephone number and email address)
Vehicle details provided when booking services
Payment information for invoicing and transactions
Communication records, such as emails or form submissions

HOW WE USE YOUR INFORMATION

Your information is used to:

Provide garage services including MOT preparation, servicing, repairs and recovery
Respond to your enquiries and provide quotations
Arrange collection, drop-off and courtesy car services
Process payments and maintain accurate business records
Improve our services and customer experience

DATA STORAGE & SECURITY

We take appropriate technical and organisational measures to ensure your personal data is secure and protected from unauthorised access, alteration or disclosure.

SHARING YOUR INFORMATION

We do not sell or share your information with third parties for marketing purposes. Information may only be shared with trusted third-party providers when necessary to deliver our services (e.g. payment processing).

YOUR RIGHTS

You have the right to:

Request access to the information we hold about you
Ask for inaccuracies to be corrected
Request deletion of your personal information where appropriate
Withdraw consent for communications at any time

COOKIES & WEBSITE USE

Our website may use cookies to improve browsing experience and monitor performance. You can disable cookies through your browser settings, although this may affect certain website features.

CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

HLK Services Ltd
7 North Pickenham Road
Swaffham, Norfolk
PE37 7QT

📞 01760 725 633
✉️ hlktyres@gmail.com

POLICY UPDATES

This Privacy Policy was last updated on 10 September 2025. We may update this policy from time to time to reflect changes in legislation or business practices.